Support & FAQ
Here are some of our most frequently asked questions regarding yurts, orders, and shipment. If you have a detailed question, don’t hesitate to contact us.
Here are some of our most frequently asked questions regarding yurts, orders, and shipment. If you have a detailed question, don’t hesitate to contact us.
Shipping usually takes 1 week.
Yes, our yurts are designed and manufactured by real artisans from Mongolia.
Yes, it’s usable for all seasons. As long as you properly insulate your yurt, yes it is incredibly warm during winter months. Mongolian nomads survive in -40 degree weather without any problems during the winter months.
Yes, we offer up to 50% discount on bulk orders. Please contact us for more details.